The procurement decision

Define pass/fail criteria before the vendor configures the test.

Due-diligence sequence

  • Select two markets or one market with two distinct Prompt Groups
  • Include prompts where the expected brand and citation outcomes are already known
  • Compare dashboard metrics with the underlying answers and sources
  • Test roles, filters, exports, history, and failure handling that matter to operations
  • Document verified capabilities, unknowns, exceptions, and total workflow effort

Example buyer test

A useful POC may contain thirty prompts across ChatGPT, Google AI Mode, Gemini, and Perplexity for one market. Reviewers should trace a sample of every metric back to answer evidence.

Evidence to retain for AI search monitoring product POCs

Keep these fields with the decision:

  • requirement
  • test scenario
  • evidence
  • verified state
  • exception
  • contract action
  • accountable reviewer
  • decision date

Procurement limits

A short POC cannot establish long-term coverage, uptime, or causal business impact. Those require contracts and longer observation.

What to verify about UnderAI

UnderAI GEO Workspace can be evaluated through scoped projects, Prompt Groups, platforms, competitors, snapshots, and citations; public price and export/API terms are not currently verified.

Sources and methodology